Last updated: 2026-10-06

This policy explains when Yieldwise Farmtech Private Limited refunds subscription payments for Hyperfiling. It applies in addition to our Terms of Service.

1. Refund eligibility window

• You can ask for a refund of a payment within 7 days of making it. This applies to monthly and annual plans alike. After 7 days a payment is not refundable.
• A refund is of the full amount of that payment, including GST, and we issue a GST credit note for it.
• A full refund ends the period that payment paid for.

2. Cancellation

Plans are paid in advance, for a month or for a year. A plan ends at the end of the period paid for unless you buy the next period. No further charge is taken, so there is nothing to cancel. Not buying the next period does not refund a payment already made. To ask for a refund, follow the process below within 7 days of the payment.

3. Refund process

1. If you made the payment, use "Request a refund" under Plan and billing in the app, or email billing@hyperfiling.com from the account email with the subject "Refund request", quoting the invoice number or payment reference.
2. We acknowledge within two working days and confirm whether the request qualifies.
3. Approved refunds are credited to the original payment method within seven to ten working days, subject to your bank's clearance time.

4. Time to credit

Refunds are credited within seven to ten working days of approval. Bank-to-bank settlement times may extend this slightly; we will share the payment processor reference once the refund is initiated.